Privacy Policy

Last updated: 13 August 2026

Townhall Immigration is a visa and migration consultancy based in Tarn Taran, Punjab, India. This policy explains how we handle personal information collected through townhallimmigration.com. It is written in plain language on purpose. If anything here is unclear, ask us and we will explain it.

What we collect

Information you give us

When you submit the assessment form, we collect what you type into it:

• Your name and email address
• Your phone number, if you provide one
• Where you are currently located
• Your occupation and current visa, if you provide them
• Anything you write in the message field, which may include qualifications, work history, English test results, family details or previous visa refusals

You choose how much to tell us. Only your name and email are required. We ask you not to send identity documents, passports or financial records through the form. If we need those, we will tell you how to send them securely.

Information collected automatically

Like most websites, we collect basic technical information: your IP address, browser and device type, the pages you visit, how you arrived, and how long you stay. This is used to understand which pages are useful and to keep the site working.

Why we collect it

• To answer your enquiry and assess which visa options may be open to you
• To contact you about that enquiry
• To understand how the site is used so we can improve it
• To protect the site against spam and abuse

We do not sell your information. We do not share it with other migration agents, education agents, recruiters or lead brokers. We do not send marketing emails unless you have asked us to.

Cookies and analytics

We use Google Analytics to count visits and see which pages people read. It sets cookies in your browser.

Analytics cookies are not set until you accept them. When you first arrive, a banner asks for your choice. If you decline, or ignore it, no analytics cookies are stored and no analytics data is sent. You can change your choice at any time using the link at the bottom of this page.

We do not use advertising cookies, retargeting pixels, or social media tracking.

Who else handles your information

We use a small number of service providers to run this site. Each receives only what it needs.

• Formspree (United States) receives and delivers your form submission to us.
• Cloudflare (United States) hosts the site and serves it. It processes technical request data, including IP addresses, to deliver pages and block attacks.
• Google Analytics (Google, United States) provides visit statistics, only where you have accepted analytics cookies.
• Google Fonts serves the typefaces used on this site. Loading them transmits your IP address to Google.

This means your information may be transferred to and stored in countries outside India and outside Australia, including the United States.

If you contact us on WhatsApp, that conversation is handled by WhatsApp under its own privacy terms, not this policy.

How long we keep it

Enquiry information is kept for 90 days from your last contact with us, then deleted.

If you go on to become a client, your information moves into your case file and is kept for as long as we act for you, and afterwards for the period required by the laws that apply to us. We will tell you what that means for your matter when you engage us.

Your choices

You can ask us to:

• Tell you what information we hold about you
• Correct anything that is wrong
• Delete your enquiry information
• Stop contacting you

Email townhallimmigration4@gmail.com and say what you want. Our privacy contact handles these requests. We will respond within a reasonable period, normally 30 days. There is no charge.

You can also block or delete cookies in your browser settings, or opt out of Google Analytics everywhere using the Google Analytics opt-out browser add-on.

Keeping it secure

The site is served over HTTPS, so information you submit is encrypted in transit. We limit who can see enquiries to the people who need to act on them. No system is perfectly secure, and we will not claim otherwise, but we take reasonable steps to protect what you send us.

Children

This site is intended for adults. We do not knowingly collect information from children. Where a visa application involves a child, we deal with their parent or guardian.

Changes to this policy

If we change how we handle personal information, we will update this page and change the date at the top. Material changes will be explained here rather than made quietly.

Contact

Townhall Immigration
Opposite Dera Baba Jagtar Singh, Near Goindwal Bypass
Tarn Taran, Punjab, India
Email: townhallimmigration4@gmail.com
Phone: +91 79738 72174